Shipping Policy

Effective Date: July 27, 2026

Processing and Shipment

After your payment has been verified, orders generally need approximately 2–4 business days to complete preparation, inspection, and packaging. The delivery period begins when the package is handed over to the carrier. Saturdays, Sundays, and public holidays are not counted as business days.

In accordance with our Return & Refund Policy, cancellation requests may be submitted within 24 hours of order placement, provided that shipment processing has not yet begun. Once fulfillment activities are underway, cancellations or order changes may not be possible. Curverapro may also cancel or decline an order in accordance with its Terms of Service.

Delivery Coverage

Please provide a complete and accurate shipping address at checkout. Available delivery methods will be shown based on the destination entered. If no shipping method appears, delivery to that address is currently unavailable.

Shipping Charges and Methods

Applicable shipping services, fees, and free-shipping eligibility will be calculated and displayed at checkout. The shipping information presented during checkout takes precedence over any general shipping details published elsewhere on our website.

Delivery Estimates

Transit times are calculated from the date your order is dispatched, rather than the date it is placed:

• United States: approximately 5–12 business days

• Other eligible international destinations: approximately 7–20 business days

These timeframes are estimates only and do not constitute a guaranteed delivery date. Delays may occur due to carrier volume, holidays, customs processing, severe weather, local delivery interruptions, or remote-area service limitations.

Tracking Information

Once tracking information is available, we will email you a tracking link. After a shipping label is created, it may take 2–5 business days for the carrier’s first scan to appear. This delay is normal while the parcel enters the carrier’s transportation system.

Duties, Taxes, and Customs

Depending on the destination, your order may be subject to import duties, taxes, brokerage charges, or other customs-related fees. Unless these charges are clearly included at checkout, any applicable costs are payable by the recipient.

Address Changes and Delivery Support

Please review your shipping details carefully before submitting payment. We may try to assist with address corrections requested promptly, but changes cannot be assured after order processing has started.

For delayed or potentially missing shipments, contact support@curverapro.com with your order number and tracking details. If tracking indicates that a parcel has been delivered, please first check with other household members or neighbours, inspect the designated drop-off area, and contact the local carrier before reaching out to our support team.