Contact Us

How We Can Assist

Our customer service team is available to help with order concerns, delivery updates, product questions, sizing assistance, and after-sales support. If you need help, please contact us by email at support@curverapro.com.

Our regular support hours are Monday through Friday, from 9:00 AM to 5:00 PM Eastern Time. We are closed on weekends and official public holidays.

Response Timeline

We aim to respond to properly submitted customer inquiries within 2 business days. Sending multiple identical emails may slow down the handling of your request, so we recommend replying within the existing email conversation whenever possible. This helps us maintain the complete history of your case and provide assistance more efficiently.

For quality concerns, damaged products, or incorrect items, please include clear photos showing the issue when contacting our support team.

Return and After-Sales Information

All return or exchange requests must receive approval from our support team before any package is sent back. Please do not ship products to an address that has not been officially confirmed by us.

Once your request has been reviewed, we will provide the appropriate return instructions, including the approved return address and any required processing steps. Following these instructions helps prevent delays with your return or refund.

Company Information

Company Name: Norvexa ommerce lnc
Tax ID: 41-5381324
Address: 208 S Main St., Suite 10, Aberdeen, SD 57401, United States
Email: support@curverapro.com